First Do No Harm

Psychological Safety for Knowledge Workers

Google psychological safety:

• complex environment brings insecurity
• insecurity have high impact on trust
• personal level?

Respect Autonomy, Competence, Good Intention of each professional.

Collaboration Practices for Software Development

Example situations: pair programming, code review, coffee pairs, tko, retros

What to do, what not to do Validate each colleague, make they feel comfortable/relax so they can focus on problem/solutions and open their minds.